Terms of Service

Last Updated: January 1, 2024

These Terms of Service govern your access to and use of NeuralSupport's website, products, and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using NeuralSupport's services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use our services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the modified terms.

2. Description of Services

NeuralSupport provides artificial intelligence and neural network tools designed to support professional specialists in various industries. Our services include AI-powered data analysis, pattern recognition, workflow automation, and decision support systems. These tools are intended as assistive technologies to augment human expertise, not to replace professional judgment. We continuously update and improve our services, and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials and be responsible for all activities under your account
  • Notify us immediately of any unauthorized access or security breaches
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods. You may not transfer your account to another person without our written consent.

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our services
  • Engage in any activity that could damage, disable, or impair our services
  • Use our services for any illegal, harmful, or fraudulent purposes
  • Reverse engineer, decompile, or disassemble any part of our services
  • Remove, alter, or obscure any proprietary notices on our services
  • Use automated systems to access our services without permission

5. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, software, and neural network models, are owned by NeuralSupport or our licensors and are protected by international copyright, trademark, patent, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our services for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of our services without our express written permission.

6. User Content and Data

You retain ownership of any data, content, or materials you upload or submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your content solely for the purpose of providing and improving our services. You represent and warrant that you have all necessary rights to grant this license and that your content does not infringe any third-party rights. We do not claim ownership of your data and will handle it in accordance with our Privacy Policy. You are responsible for maintaining backups of your data.

7. Payment and Subscription Terms

Certain features of our services may require payment. By subscribing to a paid service, you agree to pay all applicable fees as described at the time of purchase. Subscription fees are charged in advance on a recurring basis and are non-refundable except as required by law. We reserve the right to change our pricing with reasonable notice. If you dispute any charges, you must notify us within 30 days of the charge. Failure to pay fees may result in suspension or termination of your access to paid services. Taxes, if applicable, are your responsibility.

8. Professional Use and Limitations

Our AI tools are designed to assist professionals, not to replace professional judgment or expertise. You acknowledge that our services provide supportive analysis and recommendations, but final decisions and actions remain your responsibility. We do not provide professional advice in law, medicine, finance, or other regulated fields. You agree to exercise independent professional judgment when using our services and to verify any output or recommendations before relying on them. Our services should be used as one of multiple tools in your professional decision-making process.

9. Disclaimers and Limitations of Liability

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that our services will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of any content or results

To the maximum extent permitted by law, NeuralSupport shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of or inability to use our services. Our total liability for any claims related to our services shall not exceed the amount you paid us in the 12 months preceding the claim, or one hundred pounds sterling if no payment was made.

10. Indemnification

You agree to indemnify, defend, and hold harmless NeuralSupport, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from your use of our services, your violation of these terms, your infringement of any third-party rights, or any content you submit. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our services will cease immediately. You may terminate your account at any time by contacting us. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability. We are not obligated to store or return any of your content after termination.

12. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. You agree to waive any objection to venue or inconvenient forum. For users outside the United Kingdom, local laws may provide additional rights that cannot be waived by these terms.

13. Third-Party Services and Links

Our services may contain links to third-party websites, applications, or services that are not owned or controlled by NeuralSupport. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services. We encourage you to review the terms and privacy policies of any third-party services you access.

14. Changes to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also update these Terms of Service periodically. Material changes will be notified through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must stop using our services. It is your responsibility to review these terms regularly.

15. General Provisions

These Terms of Service constitute the entire agreement between you and NeuralSupport regarding our services and supersede all prior agreements. Additional terms may apply to specific services or features:

  • Severability: If any provision is found unenforceable, the remaining provisions will continue in full force
  • Waiver: No waiver of any term shall be deemed a continuing waiver or waiver of any other term
  • Assignment: You may not assign these terms without our consent; we may assign them freely
  • Force Majeure: We are not liable for delays or failures due to circumstances beyond our control
  • Notices: We may provide notices through our website, email, or postal mail to your registered address

16. Contact Information

If you have questions about these Terms of Service, please contact us:

NeuralSupport

45 Innovation Drive, Tech City, TC 12345, United Kingdom

Email: [email protected]

Phone: +44 20 1234 5678